Welcome to our world of Stand Up Paddling
Few SUP businesses, if any, can match our passion for Stand Up Padding or the range of SUP services and products we provide. Here are just a few of the many reason we have such a broad range of happy customers.
Who Is Peninsula Stand Up Paddle?
At Peninsula Stand Up Paddle, we love what we do and pride ourselves in offering a truly excellent and exciting experience.
We encapsulate this in the Values that guide us in our business and our relationships with our customers, staff, suppliers, the local community and our environment. Our values are;
Our certifications include;
Here’s a link to a more comprehensive list of our awards and certifications.
- BSc University of Melbourne – Human Movement Studies and Physiology
- ASI instructor level 1, 2, 3 (Surf and Downwind)
- Community Service Life Saving Certificate
- HLTFA301B – Apply First Aid
- Working with Children
- Power Boat License (endorsed for PWCs)
The things we do
- SUP hire
- SUP lessons and training – Novice to elite
- SUP retail – boards, paddles, accessories
- Regular paddles and events
- SUP destinations – find the best places to SUP
Meet Our Team
Our Happy Clients
Whenever it is reasonable and practicable to do so, we only collect information about you directly from you. We only collect and hold personal information about you which is reasonably necessary to receive booking and maintain your contact details.
Use of Personal Information
We do not sell personal or any information to any other organisation.
Keeping information Secure
We take all reasonable steps to ensure that all information we hold is as accurate as is possible. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.
Dealing with Peninsula Stand Up Paddle (PSUP) Online
If you visit the PSUP website to browse, read or download information, our system will log these movements. These website logs are not personally identifiable and we make no attempt to link them with the individuals who browse the site.
Peninsula Stand Up Paddle (PSUP), ACN 151 817 864 refund policy
Lessons and Activities
Clients will obtain a credit when:
- The client notifies PSUP 24 hours prior to the time of the activity.
- The Instructor cancels the activity due to unsuitable or dangerous conditions
- No refund will be offered if it rains.
If water and weather conditions become unsafe during the activity, the instructor may modify the activity and undertake activities on the shore rather than in the water, or the activity may be rescheduled for another time.
If the client has paid for a block of lessons at a discounted price, the refund will be based on the lessons already delivered at the undiscounted lesson price less the total amount paid.
No refund is offered if the client refuses to comply with the PSUPS policy and the Instructor determines the client cannot participate in the activity.
If the client advises the Instructor of a medical condition such that the Instructor decides, that it would be unsafe for the client to participate in the activity, a full refund will be offered. If the Instructor becomes aware of a client’s medical condition after the lesson has commenced, such that the Instructor determines it is unsafe for the client to continue in the activity, no refund will be offered.
Must be used by use by date unless other arrangements have been made. No refund is offered once the gift voucher has been offer however the gift vouchers are transferable to other people.
Clients can obtain a credit when:
- The client notifies the PSUPS 5 days prior to the time of the tour. An administration fee of 20% may be charged.
- PSUPS cancels the tour.
PSUP, in its role as manager of this website, does not accept any responsibility for the accuracy, availability, or appropriateness to the user’s purposes, of any information provided. Those using it for whatever purpose are advised to verify it by contacting Peninsula Stand Up Paddle School on 0448 563 339 or by obtaining any other appropriate professional advice.
No warranty is given that the information is free of infection by computer viruses or other contamination, nor that access to the website or any part of it will not suffer from interruption from time to time, without notice.
Any links to other websites that have been included on this website are provided for your convenience only and PSUPS does not accept any responsibility for the accuracy, availability, or appropriateness to the user’s purposes, of any information or services on any other website.
PSUP, its agents, subsidiaries and employees do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.